Customer Quality Engineer - Drive Quality & Compliance

Ultra Clean Technology; Phoenix (AZ); On-site; USD 70,000 - 90,000; Full time

Job summary

Ultra Clean Technology in Phoenix, AZ is seeking a Customer Quality Engineer to lead the handling of customer quality issues and to ensure compliance with quality systems. You will interface with manufacturing, engineering, purchasing, and operations to align on requirements and resolve defects.

The role requires a Master's degree in engineering, ISO 9001 experience, and strong problem-solving skills (8D). You will manage customer audits, develop action plans, and drive quality improvements

Qualifications

• Demonstrated knowledge of preventive quality methods and compliance.
• Experience with statistical data analysis and metrics-based improvement.
• Strong problem-solving skills using structured methodologies (8D).
• Experience with quality control for equipment assembly lines is a plus.

Responsibilities

• Manage customer quality issues and audits, including scheduling and closure of actions.
• Define and implement production part qualification requirements based on customer quality requirements.
• Report to Site Quality Head and support operations to meet customer requirements.
• Serve as the primary contact for customer compliance, product quality, and process quality issues.
• Interface with Manufacturing, Engineering, Purchasing, Supply Chain, Sales, and Operations to resolve quality concerns.
• Develop presentations and action plans to communicate with customers and internal teams.

Skills

Quality management

Data analysis

Structured problem solving (8D)

Process improvement

Communication

Leadership

Education

Master's degree in Engineering

ISO 9001 auditor (certification)

Job description

Ultra Clean Technology in Phoenix, AZ is seeking a Customer Quality Engineer to lead the handling of customer quality issues and to ensure compliance with quality systems. You will interface with manufacturing, engineering, purchasing, and operations to align on requirements and resolve defects.

The role requires a Master's degree in engineering, ISO 9001 experience, and strong problem-solving skills (8D). You will manage customer audits, develop action plans, and drive quality improvements