Customer Quality Engineer | Data-Driven Shop Floor Impact

Norsk Hydro; Phoenix (AZ); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Retirement Savings Plans with Company

Education Assistance

Bonus Plan Eligibility

Job summary

Hydro Extrusions in Phoenix, AZ seeks a Quality Engineer, Customer Quality - Dayshift. The role focuses on driving quality culture, using data and shop-floor collaboration to resolve customer issues and improve processes.

You will lead investigations, coordinate corrective actions, and mentor teams while supporting PPAP, automotive supplier experience, and PC-DMIS CMM usage. A bachelor's in engineering and 4+ years of manufacturing quality experience are required.

Qualifications

• Bachelor’s degree in engineering or related field required.
• Minimum 4 years of professional experience in manufacturing quality engineering.
• Experience with PPAP (Production Part Approval Process) preferred.
• Experience working with a tier 1 automotive supplier preferred.
• Experience using PC-DMIS CMM software preferred.

Responsibilities

• Lead customer complaint investigations and implement corrective actions.
• Identify internal product and process issues using data analysis and inspections.
• Collaborate on shop-floor quality improvements and coach operators.
• Lead quality improvement projects across departments to enhance product quality.
• Coordinate trials for new products and process changes on the shop floor.
• Ensure compliance and ethics in quality practices across the manufacturing environment.

Skills

Quality engineering

Data analysis

Root cause analysis

Education

Bachelor’s degree in engineering or related field

Tools

PC-DMIS CMM

Job description

Hydro Extrusions in Phoenix, AZ seeks a Quality Engineer, Customer Quality - Dayshift. The role focuses on driving quality culture, using data and shop-floor collaboration to resolve customer issues and improve processes.

You will lead investigations, coordinate corrective actions, and mentor teams while supporting PPAP, automotive supplier experience, and PC-DMIS CMM usage. A bachelor's in engineering and 4+ years of manufacturing quality experience are required.