Customer Quality Engineer (CQE)

BArdor; Michigan; On-site; USD 90,000 - 120,000; Full time

Job summary

BArdor seeks a Customer Quality Engineer to act as the primary quality interface with automotive OEM customers. The CQE will oversee customer quality performance across the product lifecycle and drive rapid resolution of concerns.

Collaboration with Manufacturing, Engineering, Program Management, Supplier Quality, Operations, and Sales is essential to ensure products meet requirements and comply with IATF 16949, AIAG Core Tools, and OEM standards.

Responsibilities

• Primary quality interface between company and automotive OEM customers.
• Manage customer quality performance throughout the product lifecycle.
• Lead structured problem-solving activities to resolve issues.
• Drive continuous improvement to achieve world-class customer satisfaction.

Job description

Job Description

The Customer Quality Engineer (CQE) serves as the primary quality interface between the company and its automotive OEM customers. This position is responsible for managing customer quality performance throughout the product lifecycle, ensuring rapid resolution of customer concerns, leading structured problem-solving activities, and driving continuous improvement to achieve world-class customer satisfaction.

The CQE works closely with Manufacturing, Engineering, Program Management, Supplier Quality, Operations, and Sales to ensure products consistently meet customer requirements while maintaining compliance with IATF 16949, AIAG Core Tools, and OEM-specific standards.