Customer Programs Specialist — 4x10 Schedule

Haas Group International, LLC; City of Johnstown (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Paid holidays and vacation

Short and long-term disability coverage

401(k) plan with company match

Generous discount portal via Perkspot

Job summary

Haas Group International, LLC is seeking a Customer Program Specialist to join their team in Johnstown, NY. This role involves facilitating strong customer relationships and managing various account administration tasks to ensure customer satisfaction.

The ideal candidate should have a High School Diploma/GED, 3–5 years of customer service experience, and strong Microsoft Office skills. The position offers a competitive salary and benefits package, including paid holidays and vacation time.

Qualifications

• 3–5 years of sales and customer service experience required.
• Aerospace industry experience preferred.
• Strong knowledge of Microsoft Office essential.

Responsibilities

• Facilitate and build strong customer relationships.
• Perform account administration and resolve customer issues.
• Ensure overall customer expectations are met.

Skills

Sales experience

Customer service experience

Microsoft Office (Excel, Word, PowerPoint)

Use of AI tools for productivity

Education

High School Diploma or GED

Bachelor’s degree in business or related field

Job description

Haas Group International, LLC is seeking a Customer Program Specialist to join their team in Johnstown, NY. This role involves facilitating strong customer relationships and managing various account administration tasks to ensure customer satisfaction.

The ideal candidate should have a High School Diploma/GED, 3–5 years of customer service experience, and strong Microsoft Office skills. The position offers a competitive salary and benefits package, including paid holidays and vacation time.