Customer Experience & Sales Specialist

OhioMeansJobs Highland County; Indiana (PA); On-site; USD 32,000 - 52,000; Full time

Job summary

OhioMeansJobs Highland County is seeking a Customer Service Representative to support excellent customer service, retention and new customer acquisition. You will act as the main point of contact for customers by handling inbound and outbound sales and service related calls and performing administrative functions to ensure high levels of service, quality, efficiency, and accuracy in all you do.

The ideal candidate will contribute to a positive customer experience and collaborate with team

Qualifications

• Customer service experience or related role preferred.
• Strong written and verbal communication skills.
• Ability to perform administrative tasks with accuracy.

Responsibilities

• Serve as main point of contact for customers handling inbound and outbound sales/service calls.
• Assist with customer retention and new customer acquisition initiatives.
• Perform administrative tasks to support service quality and efficiency.

Job description

OhioMeansJobs Highland County is seeking a Customer Service Representative to support excellent customer service, retention and new customer acquisition. You will act as the main point of contact for customers by handling inbound and outbound sales and service related calls and performing administrative functions to ensure high levels of service, quality, efficiency, and accuracy in all you do.

The ideal candidate will contribute to a positive customer experience and collaborate with team