Customer & Production Support Specialist

Instant Imprints Franchising, Inc.; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Opportunities for advancement

Job summary

Instant Imprints Franchising, Inc. in Bonita Springs, FL is seeking a motivated Customer & Production Support Coordinator to keep daily operations running smoothly. You’ll assist with customer touchpoints in-store, by phone, and via email while learning our products and supporting production and installations.

You’ll work closely with ownership, gain exposure to multiple business areas, and grow into added responsibilities in a fast-paced, small-team environment.

Qualifications

• Positive attitude and willingness to learn.
• Strong communication and people skills.
• Organized, dependable, and adaptable.
• Comfortable working in both office and hands-on environments.
• Team player mentality with a strong work ethic.
• Ability to multitask and thrive in a fast-paced setting.
• Experience in customer service, retail, production, or management is helpful but not required.

Responsibilities

• Supporting the owner with daily operational needs.
• Assisting customers in-store, over the phone, and via email.
• Learning our products and helping guide customer solutions.
• Supporting sales efforts and customer follow-up.
• Assisting production teams with apparel, signage, printing, and promotional products.
• Helping with installations including decals, signage, vehicle graphics, and wraps.
• Keeping projects organized and moving efficiently.
• Jumping in wherever needed to support the team.

Skills

Positive attitude

Strong communication

Organized

Dependable

Adaptable

Team player

Multitask

Customer service experience

Job description

Instant Imprints Franchising, Inc. in Bonita Springs, FL is seeking a motivated Customer & Production Support Coordinator to keep daily operations running smoothly. You’ll assist with customer touchpoints in-store, by phone, and via email while learning our products and supporting production and installations.

You’ll work closely with ownership, gain exposure to multiple business areas, and grow into added responsibilities in a fast-paced, small-team environment.