Customer & Production Support Coordinator

Instant Imprints Franchising, Inc.; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Opportunities for advancement

Job summary

Instant Imprints Franchising, Inc. in Bonita Springs, FL is seeking a motivated Customer & Production Support Coordinator to keep daily operations running smoothly. You’ll assist with customer touchpoints in-store, by phone, and via email while learning our products and supporting production and installations.

You’ll work closely with ownership, gain exposure to multiple business areas, and grow into added responsibilities in a fast-paced, small-team environment.

Qualifications

• Positive attitude and willingness to learn.
• Strong communication and people skills.
• Organized, dependable, and adaptable.
• Comfortable working in both office and hands-on environments.
• Team player mentality with a strong work ethic.
• Ability to multitask and thrive in a fast-paced setting.
• Experience in customer service, retail, production, or management is helpful but not required.

Responsibilities

• Supporting the owner with daily operational needs.
• Assisting customers in-store, over the phone, and via email.
• Learning our products and helping guide customer solutions.
• Supporting sales efforts and customer follow-up.
• Assisting production teams with apparel, signage, printing, and promotional products.
• Helping with installations including decals, signage, vehicle graphics, and wraps.
• Keeping projects organized and moving efficiently.
• Jumping in wherever needed to support the team.

Skills

Positive attitude

Strong communication

Organized

Dependable

Adaptable

Team player

Multitask

Customer service experience

Job description

Benefits:

• Competitive salary
• Opportunity for advancement

Join Our Team – Customer & Production Support Coordinator

Company: Instant Imprints

Location: Bonita Springs, FL

Are you someone who enjoys variety, likes staying busy, and isn’t afraid to jump in wherever needed? Instant Imprints is looking for a motivated, dependable Customer & Production Support Coordinator to assist with day‑to‑day operations and help support our fast‑paced team and daily workflow.

This is a hands‑on, multi‑faceted role with opportunities to learn all areas of the business — from customer service and sales support to production, installations, and day‑to‑day operational support alongside ownership.

What You’ll Help With:

• Supporting the owner with daily operational needs
• Assisting customers in-store, over the phone, and via email
• Learning our products and helping guide customer solutions
• Supporting sales efforts and customer follow-up
• Assisting production teams with apparel, signage, printing, and promotional products
• Helping with installations including decals, signage, vehicle graphics, and wraps
• Keeping projects organized and moving efficiently
• Jumping in wherever needed to support the team

What We’re Looking For:

• Positive attitude and willingness to learn
• Strong communication and people skills
• Organized, dependable, and adaptable
• Comfortable working in both office and hands‑on environments
• Team player mentality with a strong work ethic
• Ability to multitask and thrive in a fast‑paced setting
• Previous experience in customer service, retail, production, or management is helpful — but not required

Why Join Instant Imprints?

At Instant Imprints, no two days are the same. We help businesses bring their brands to life through apparel, signs, promotional products, vehicle graphics, print marketing, and more. We’re looking for someone who wants to grow with a collaborative, creative, and hard‑working team.

What You’ll Get:

• Hands-on training across multiple areas of the business
• Opportunity to learn production, installations, signage, apparel, and operations
• Variety in day‑to‑day responsibilities — no two days are the same
• Small team environment with direct access to ownership
• Creative, fast-paced, and team‑oriented workplace
• Opportunity to grow valuable real‑world business experience
• Long-term growth potential, including future leadership and possible store ownership opportunities for the right candidate

Compensation: Negotiable based on experience and skill set.