Customer & Partner Marketing Storyteller

Planet; San Francisco (CA); Hybrid; USD 114,000 - 143,000; Full time

Benefits offered by this job

Medical/Dental/Vision

HSA Contribution

Paid Time Off

Parental Leave

Wellness Program

Home Office Reimbursement

Phone/Internet Reimbursement

Tuition Reimbursement

Equity

Commuter Benefits

Volunteering PTO

Job summary

Planet is seeking a lead content strategist to uncover, shape, and share customer and partner success stories. You’ll sit at the intersection of customer marketing, partner marketing, and content strategy, turning complex use cases into compelling narratives.

A heavy focus is end-to-end multimedia content creation—including video production and written case studies—across Planet’s global ecosystem of customers and partners.

Qualifications

• 4+ years in customer/partner marketing, content marketing, or brand/video production.
• Experience managing video production workflows (scripting, interviewing, directing).
• Excellent written and verbal communication, able to translate technical use cases into human-centric stories.

Responsibilities

• Lead content strategist for customer and partner stories across verticals.
• Script, storyboard, and manage video testimonial projects with internal or external production teams.
• Write and produce case studies, blog posts, social snippets, and slides.
• Organize and manage the customer and partner reference database.
• Collaborate with Sales, Customer Success, and Partner teams to identify advocates.
• Manage end-to-end review and approval of joint assets.
• Integrate stories into demand generation and regional campaigns.

Skills

Content Marketing

Video Production

Project Management

Storytelling

Cross-functional Collaboration

Communication

Education

Bachelor’s Degree or equivalent

Job description

Planet is seeking a lead content strategist to uncover, shape, and share customer and partner success stories. You’ll sit at the intersection of customer marketing, partner marketing, and content strategy, turning complex use cases into compelling narratives.

A heavy focus is end-to-end multimedia content creation—including video production and written case studies—across Planet’s global ecosystem of customers and partners.