Customer Order Support Specialist

Brodart Co; Williamsport (Lycoming County); On-site; USD 32,000 - 42,000; Full time

Job summary

Brodart Co. in Williamsport, PA 17701 is seeking a full-time Admin Support Worker to handle customer service, order processing, invoicing and claims. The role requires a high school diploma or GED and a fast, accurate keyboarding ability.

You will coordinate with multiple departments to resolve issues and ensure timely order processing. The position involves repetitive tasks in a normal office setting, with overtime as needed to meet department demands.

Qualifications

• High School diploma or GED equivalent required.
• Excellent keyboard skills with high speed and accuracy.
• Ability to perform repetitive tasks with high attention to detail and follow instructions.
• Ability to work respectfully with coworkers and adhere to company rules.

Responsibilities

• Process customer orders following prescribed procedures and input shipping and invoicing information.
• Provide courteous customer service to resolve order problems, researching history as needed.
• Assist customers with placing orders by providing product, price and delivery information.
• Ensure timely responses to questions and track the status of all orders and issues.

Skills

Keyboarding speed

Attention to detail

Communication skills

Education

High School Diploma or GED

Job description

Brodart Co. in Williamsport, PA 17701 is seeking a full-time Admin Support Worker to handle customer service, order processing, invoicing and claims. The role requires a high school diploma or GED and a fast, accurate keyboarding ability.

You will coordinate with multiple departments to resolve issues and ensure timely order processing. The position involves repetitive tasks in a normal office setting, with overtime as needed to meet department demands.