Customer Order & Solutions Specialist II

Cowan Systems; Mechanicsburg (Cumberland County); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) savings plan with company match

Company-paid life insurance

Short- and long-term disability

Paid time off

Job summary

Schneider National, Inc. in Mechanicsburg, PA, is seeking a Customer Specialist II to handle order creation, scheduling, and documentation.

This full-time role operates Monday–Friday 8:30am–5pm in an office setting, collaborating with leaders, teams, and customers to ensure orders are fulfilled accurately and on time. Ideal candidates have a high school diploma or GED, at least one year in customer service, strong written and verbal communication, and the ability to manage multiple priorities.

Qualifications

• High school diploma or GED required.
• One year of customer service experience preferred.
• Strong written and oral communication skills.
• Ability to manage multiple priorities.

Responsibilities

• Create and accept customer orders.
• Schedule appointments for orders.
• Document all necessary information throughout the order creation process.
• Work closely with leaders, teams and customers to solve issues that arise.

Skills

Communication skills written

Communication skills verbal

Multitasking

Education

High school diploma or GED

Job description

Schneider National, Inc. in Mechanicsburg, PA, is seeking a Customer Specialist II to handle order creation, scheduling, and documentation.

This full-time role operates Monday–Friday 8:30am–5pm in an office setting, collaborating with leaders, teams, and customers to ensure orders are fulfilled accurately and on time. Ideal candidates have a high school diploma or GED, at least one year in customer service, strong written and verbal communication, and the ability to manage multiple priorities.