Customer Operations Specialist - Engraving & E-commerce

Movado Group Inc.; Moonachie (NJ); Presencial; USD 25.000 - 28.000; Jornada completa

Descripción de la vacante

Movado Group, Inc. is seeking a Temporary Customer Operations Representative to support order fulfillment, respond to inquiries, and coordinate with internal teams. Engraving and e-commerce tasks may be involved, along with Distribution Center duties.

Responsibilities include processing orders, ensuring on-time delivery, resolving issues, and maintaining accurate customer data through SAP and related systems. Strong communication and multitasking are essential.

Formación

• Minimum of two years of customer service experience.
• Must be able to communicate effectively in English with customers and partners.
• Proficiency with Outlook and basic software tools.

Responsabilidades

• Process customer sales orders and respond to inquiries.
• Coordinate with brands, Sales, and Distribution for order status and delivery.
• Support engraving/e-commerce tasks and other DC responsibilities as assigned.
• Analyze order issues and escalate when needed.

Conocimientos

Customer service

English communication

Outlook

Educación

High school diploma or equivalent

College or university degree preferred

Herramientas

SAP

Descripción del empleo

Movado Group, Inc. is seeking a Temporary Customer Operations Representative to support order fulfillment, respond to inquiries, and coordinate with internal teams. Engraving and e-commerce tasks may be involved, along with Distribution Center duties.

Responsibilities include processing orders, ensuring on-time delivery, resolving issues, and maintaining accurate customer data through SAP and related systems. Strong communication and multitasking are essential.