Customer Operations & Projects Coordinator

Ebara Technologiesorporated; Sacramento (CA); On-site; USD 39,000 - 47,000; Full time

Job summary

EBARA is seeking an experienced Customer Operations Coordinator to manage day-to-day customer activities in Sacramento, CA. The role serves as a liaison between customers and internal teams to ensure orders, projects, and requests are executed accurately and on schedule.

The position requires 2–5 years in customer service or operations coordination, an Associate degree or equivalent, and strong organizational and communication skills.

Qualifications

• Associate degree or equivalent combination of education and experience.
• 2–5 years in customer service or operations coordination.
• Proficient with Microsoft Office Suite and CRM basics.

Responsibilities

• Act as the primary contact for assigned customers and manage relationships.
• Coordinate orders from receipt to delivery with internal teams to ensure on-time completion.
• Track milestones, communicate updates, and resolve issues with cross-functional groups.
• Analyze workflows and support process improvements to enhance customer experience.

Skills

Microsoft Office

Customer Focus

Organization

Communication

Problem Solving

Accountability

Collaboration

Attention to Detail

Education

Associate degree or equivalent

Job description

EBARA is seeking an experienced Customer Operations Coordinator to manage day-to-day customer activities in Sacramento, CA. The role serves as a liaison between customers and internal teams to ensure orders, projects, and requests are executed accurately and on schedule.

The position requires 2–5 years in customer service or operations coordination, an Associate degree or equivalent, and strong organizational and communication skills.