Customer Operations Lead: SAP & Order Flow

Monster Energy; Corona (CA); On-site; USD 23,419 - 31,684; Full time

Job summary

Monster Energy is seeking a Customer Operations Representative in Corona, CA, responsible for managing the order lifecycle in SAP, ensuring accuracy, and collaborating across teams for seamless operations.

The ideal candidate will possess a Bachelor's degree related to communications or supply chain, with 1-3 years of customer service and supply chain experience. The role offers competitive compensation ranging from $17 to $23 USD per hour.

Qualifications

• 1-3 years of experience in Customer Service.
• 1-3 years of experience in Supply Chain Operations.
• Proficient in SAP is preferred.

Responsibilities

• Manage order lifecycle in SAP, ensuring accuracy.
• Collaborate with cross-functional teams to resolve order issues.
• Communicate timely updates to customers regarding orders.
• Prepare internal reports on order statuses.
• Participate in process improvement projects.

Skills

Customer Service

Order Management

Cross-Functional Coordination

Education

Bachelor's Degree in Communications, Supply Chain, or related field

Tools

SAP

Microsoft Office Suite

Job description

Monster Energy is seeking a Customer Operations Representative in Corona, CA, responsible for managing the order lifecycle in SAP, ensuring accuracy, and collaborating across teams for seamless operations.

The ideal candidate will possess a Bachelor's degree related to communications or supply chain, with 1-3 years of customer service and supply chain experience. The role offers competitive compensation ranging from $17 to $23 USD per hour.