Customer-Obsessed Retail Sales Leader

The Brand House Collective; Waco (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

The Brand House Collective is seeking a Sales Leader in the United States (Texas, Waco) to drive in-store and online selling with a customer-obsessed approach. You will model strong product knowledge, ensure store plans are followed, and guide the team to deliver exceptional customer experiences while maximizing sales.

Key responsibilities include leading selling behaviors, educating customers on loyalty programs, and upholding brand standards.

Qualifications

• High School Diploma or GED required; college preferred.
• Minimum 1 year of management experience in retail or service industry.
• Strong communication skills and customer selling experience required.
• Energetic, people- and results-oriented with a drive to succeed.
• Valid driver's license.
• Ability to handle and transport company funds to bank locations as designated.
• Ability to work weekends, holidays and evenings.

Responsibilities

• Leads, supports and values customer selling in in-store and online (ship to store) experiences.
• Promotes a customer-obsessed culture prioritizing selling behaviors: Greeting, Re-engaging, Educating, Adding on, Thanking.
• Shows up as a role model guiding the team in excellent customer interactions to maximize sales.
• Reads cues and responds to each customer to create an exceptional in-store experience.
• Educates customers on loyalty programs, promotions, and merchandise to support basket growth.
• Represents the brand professionally and adheres to company policies.
• Performs Manager on Duty duties, including opening/closing procedures and supervision.
• Assists with freight processing, stockroom organization, and merchandise presentation.

Skills

Retail management

Customer selling

Communication

Team leadership

POS operation

Stock handling

Schedule flexibility

Education

High School Diploma or GED

College preferred

Job description

The Brand House Collective is seeking a Sales Leader in the United States (Texas, Waco) to drive in-store and online selling with a customer-obsessed approach. You will model strong product knowledge, ensure store plans are followed, and guide the team to deliver exceptional customer experiences while maximizing sales.

Key responsibilities include leading selling behaviors, educating customers on loyalty programs, and upholding brand standards.