Customer-Obsessed Retail Sales Leader

The Brand House Collective; Kissimmee (FL); On-site; USD 40,000 - 65,000; Full time

Job summary

Kirkland's is seeking a Sales Leader in Kissimmee, FL, to drive exceptional customer service and in-store presentation. You will lead the team, model selling behaviors, and ensure smooth operation with Store Manager collaboration. Strong product knowledge and rapport-building are essential for sales growth.

You will guide staff in loyalty programs, promotions, and merchandise presentation, while upholding Kirkland's values and policies to deliver outstanding customer experiences.

Qualifications

• Strong customer selling experience and excellent communication skills.
• Energetic, people and results oriented with a drive to succeed.
• Proven ability to lead and develop a retail team.

Responsibilities

• Leads, supports and values customer selling in in-store and online experiences.
• Builds a customer-obsessed culture that prioritizes selling behaviors.
• Supports store profitability by understanding sales growth impact.
• Reads customer cues to create exceptional in-store experiences.
• Educates customers on loyalty programs, promotions and merchandise.

Skills

Customer selling

Communication skills

Team leadership

Education

High School Diploma or GED

College preferred

Tools

Point of Sale system

Job description

Kirkland's is seeking a Sales Leader in Kissimmee, FL, to drive exceptional customer service and in-store presentation. You will lead the team, model selling behaviors, and ensure smooth operation with Store Manager collaboration. Strong product knowledge and rapport-building are essential for sales growth.

You will guide staff in loyalty programs, promotions, and merchandise presentation, while upholding Kirkland's values and policies to deliver outstanding customer experiences.