Customer-Obsessed Retail Sales Leader

The Brand House Collective; Canton (GA); On-site; USD 48,000 - 65,000; Full time

Job summary

Kirkland’s Home in Canton, GA seeks a Sales Leader to drive in-store and online selling with a customer-obsessed approach and strong product knowledge. You will model exceptional customer behavior and lead a team to deliver the brand experience.

You will supervise MOD duties, assist with stockroom and merchandising, and promote loyalty programs while upholding store profitability and the company values.

Qualifications

• High School Diploma or GED required; college preferred.
• Minimum 1 year management experience in retail or service preferred.
• Strong communication skills and customer selling experience required.
• Ability to work weekends, holidays, and evenings.
• Must be able to lift/move 50 pounds and operate POS tools.

Responsibilities

• Leads, supports and values customer selling in in-store and online experiences.
• Drives a customer-obsessed culture prioritizing greeting, re-engaging, educating, adding on and thanking customers.
• Understands role in sales growth and store profitability.
• Reads customer cues to create an exceptional in-store experience.
• Educates customers on loyalty programs, promotions and merchandise as part of building baskets.
• Acts as brand ambassador and upholds company policies.
• Leads by example and supports MOD duties (opening/closing, supervision).
• Manages freight processing, stockroom organization and merchandise presentation.
• Champions Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, Innovative Spirit.
• Performs other duties as needed.

Skills

Customer selling

Communication skills

Leadership

Energetic & driven

Interpersonal savvy

Education

High School Diploma or GED

Tools

POS system

Job description

Kirkland’s Home in Canton, GA seeks a Sales Leader to drive in-store and online selling with a customer-obsessed approach and strong product knowledge. You will model exceptional customer behavior and lead a team to deliver the brand experience.

You will supervise MOD duties, assist with stockroom and merchandising, and promote loyalty programs while upholding store profitability and the company values.