Customer-Obsessed Retail Associate — Flexible Shifts

Fanatics Betting & Gaming; Los Angeles (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Fanatics is hiring a Retail Associate to deliver exceptional fan-focused service on game days and in-store operations. You will greet fans, assist with recommendations, and process transactions while upholding Fanatics standards and brand integrity.

The role requires a flexible schedule to cover evenings, weekends, holidays, and home games, with emphasis on fast-paced, team-oriented collaboration to enhance the fan experience.

Qualifications

• Must be at least 18 years old.
• Retail, customer service, or hospitality experience preferred.
• Flexible schedule including evenings, weekends, holidays, home games and events.
• Reliable attendance and punctuality.
• Strong communication, interpersonal and teamwork skills.
• Ability to stand, walk, bend and lift up to 25 pounds.
• Maintain a professional appearance and represent Fanatics brand.

Responsibilities

• Greet fans and help shoppers have an enjoyable experience.
• Make recommendations based on conversations with fans.
• Process sales transactions using Fanatics POS system.
• Maintain store standards and brand representation.

Skills

Customer service

Retail experience

Teamwork

Communication

Education

High school diploma

Job description

Fanatics is hiring a Retail Associate to deliver exceptional fan-focused service on game days and in-store operations. You will greet fans, assist with recommendations, and process transactions while upholding Fanatics standards and brand integrity.

The role requires a flexible schedule to cover evenings, weekends, holidays, and home games, with emphasis on fast-paced, team-oriented collaboration to enhance the fan experience.