Customer-Obsessed Photo Services Specialist

Walgreens; West Baraboo (WI); On-site; USD 21,000 - 24,000; Full time

Job summary

Walgreens in Wisconsin is seeking a Photo Specialist to deliver expert photo services, digital passport photos, and support for customer transactions at the photo counter. You will own the photo department's inventory and ensure product availability to meet customer needs.

You will promote photo products, assist with orders and pickups, support FedEx and Western Union services, and maintain equipment and store systems to deliver a seamless customer experience.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Engages customers and patients at the photo counter with warmth and purpose by greeting them, proactively offering assistance, and identifying needs to provide personalized products and services.
• Models and reinforce customer-obsessed behaviors and service best practices across the team to deliver a distinctive and delightful customer experience.
• Delivers courteous, friendly, accurate, and efficient service in the photo department, including digital passport photo services and promotion of photo products and services.
• Recommends products, services, upgrades, and companion items to meet customer needs and drive sales opportunities.
• Processes customer transactions accurately, including purchases, returns, refunds, exchanges, and rain checks, while adhering to cash handling procedures.
• Owns the inventory, supplies, organization, and operational readiness of the photo department by monitoring inventory levels and maintaining records.
• Maintains photo equipment and utilizes store systems and technology to support daily operations, troubleshoot issues, and deliver quality results.
• Maintains a clean, organized, safe, and well-merchandised photo department and contributes to overall store appearance and operational standards.

Job description

Walgreens in Wisconsin is seeking a Photo Specialist to deliver expert photo services, digital passport photos, and support for customer transactions at the photo counter. You will own the photo department's inventory and ensure product availability to meet customer needs.

You will promote photo products, assist with orders and pickups, support FedEx and Western Union services, and maintain equipment and store systems to deliver a seamless customer experience.