Photo Services & Customer Experience Specialist

Walgreens; Hales Corners (WI); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens is seeking a Photo Specialist to deliver expert photo services, digital passport photos, and support for customer service transactions, including FedEx, Western Union, and online orders. You will own the photo department's readiness, inventory, and product availability while working to meet customer needs.

You will engage customers at the photo counter, assist at checkout, upsell photo products, and maintain a clean, safe, and well-merchandised store environment.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Requires willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.

Responsibilities

• Engages customers at the photo counter with warmth and purpose to provide personalized products and services.
• Delivers courteous, accurate, and efficient service in the photo department, including digital passport photo services.
• Processes customer transactions, including purchases, returns, refunds, exchanges, and rain checks, and supports merchandising efforts.

Job description

Walgreens is seeking a Photo Specialist to deliver expert photo services, digital passport photos, and support for customer service transactions, including FedEx, Western Union, and online orders. You will own the photo department's readiness, inventory, and product availability while working to meet customer needs.

You will engage customers at the photo counter, assist at checkout, upsell photo products, and maintain a clean, safe, and well-merchandised store environment.