Customer Marketing Manager

Indiaabroad2; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

A leading company is seeking a Customer Marketing Manager to spearhead customer engagement and retention strategies. This fully remote position calls for a seasoned marketing professional with a passion for creating customer-centric campaigns, alongside strong communication and project management abilities. If you have a proven B2B track record and are ready for a collaborative role in a dynamic environment, we want to hear from you!

Qualifications

• 6+ years of experience in a marketing role, with at least 2 years in a B2B environment.
• Experience in SaaS or technology marketing is a plus.
• Strong written and verbal communication skills.

Responsibilities

• Develop and execute marketing programs aimed at customer retention and satisfaction.
• Manage communications to clients including company updates and product announcements.
• Lead content-driven programs such as webinars, case studies, and events.

Skills

Customer-centric strategies

Data-driven marketing

Communication

Project management

Stakeholder management

Education

Bachelor's degree in marketing, communications, business, or related field

Tools

CRM systems (Salesforce)

Marketing automation platforms (Pardot preferred)

Job description

Your future of work, like you've always dreamt it, is now possible with Jobgether ! The Covid crisis has accelerated its revolution but work, as we knew it, doesn't exist anymore. Tomorrow, jobs will be hybrid, remote and asynchronous. Flexibility will be the norm. Jobgether helps you find your next remote job, wherever you are.

• Skills:

One of our companies is currently looking for a Customer Marketing Manager in the United States.

This is a fully remote opportunity for a seasoned marketing professional passionate about creating customer-centric strategies that drive engagement, retention, and revenue growth. As a Customer Marketing Manager, you'll be responsible for executing strategic marketing campaigns and communication plans targeted at existing clients. You'll work cross-functionally with product, sales, and digital teams to enhance the customer journey, deliver upsell opportunities, and showcase client success stories. If you're an expert communicator and data-driven marketer with a proven track record in B2B environments, this role offers the chance to make a meaningful impact in a dynamic and collaborative setting.

Accountabilities:

• Develop and execute marketing programs aimed at customer retention and satisfaction
• Manage communications to clients including company updates and product announcements
• Create and implement targeted marketing campaigns to support upsell and growth initiatives
• Lead content-driven programs such as webinars, case studies, events, and thought leadership
• Build and execute account-based marketing strategies to engage key enterprise customers
• Partner with sales, product, and digital marketing teams to ensure alignment with corporate goals
• Track and report on campaign performance, using data insights to optimize strategies

Requirements

• Bachelor's degree in marketing, communications, business, or related field
• 6+ years of experience in a marketing role, with at least 2 years in a B2B environment
• Proficiency with CRM systems (Salesforce) and marketing automation platforms (Pardot preferred)
• Strong written and verbal communication skills with experience creating customer-facing content
• Demonstrated ability to manage projects and budgets across complex marketing initiatives
• Experience in SaaS or technology marketing is a plus
• Highly organized with strong collaboration and stakeholder management skills

Jobgether

Brussels, Brussels Region

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