Customer Marketing Assistant

Regional Client; Miami (FL); Hybrid; USD 71,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

401(k) match

Product allowance

Company events

Parental leave

Job summary

Edrington seeks a Customer Marketing Assistant to drive marketing initiatives across the Americas. You will collaborate with Global Travel Retail and regional teams to plan and execute campaigns, product launches and in-market programmes.

Reporting to the Customer Marketing Manager, you’ll coordinate field execution, track performance and support commercial growth across the region. This six-month FTC role blends marketing and retail activation.

Qualifications

• Marketing or commercial experience in FMCG or premium brands.
• Degree in Marketing, Business or related field.
• Strong organisational skills and ability to manage multiple priorities.
• Analytical mindset with data interpretation skills.
• Excellent communication and collaboration across teams.
• Experience supporting campaigns, product launches, events, or retail initiatives.
• Fluency in English; Spanish advantageous.
• Willingness to travel across the Americas.

Responsibilities

• Support the successful launch and activation of new products across the Americas.
• Build strong relationships with retail partners and store teams to drive sales.
• Deliver outstanding retail execution across promotions, displays and in-store visibility.
• Monitor marketing activations and provide insights to improve campaigns.
• Provide admin support to Customer Marketing and Commercial teams.
• Support growth initiatives across Brazil including airport and border retail channels.
• Plan and execute customer and consumer events with coordination and delivery lead.
• Collaborate with cross-functional teams to bring innovative marketing programmes to life.

Skills

Marketing experience

Communication skills

Analytical skills

Organisational skills

Travel flexibility

Team collaboration

Education

Marketing/Business degree

Tools

Microsoft Excel

PowerPoint

Word

Job description

Our Craft

Edrington's vision is to give more by crafting exceptional ultra-premium spirit brands. The Macallan is our central focus, supported by Highland Park and The Glenrothes in the single malt category. Our portfolio is completed with Brugal premium rum from the Dominican Republic. Edrington also has a strategic partnership with No.3 London Dry Gin. Our principal shareholder is a charitable trust, so we were built to make a world of difference. Discover a place where values define our culture. The home of exceptional brands, where people and teams thrive.

Our Blend of Benefits

• Salary $71,000-$90,000 per annum + Annual Bonus
• 25 days of Vacation Time - including Holiday Break from December 25th through 31st
• Sick Leave Days and Company Holidays
• Health Insurance with Premiums fully paid by Edrington for Employees and Dependents
• Save for retirement and invest in your future - 401(k) Retirement Plan with Company Match
• Additional benefits include Life Insurance and Disability Plans, Pre-Tax Benefits, Fitness Reimbursement Program & Tuition Reimbursement Program
• 24/7 support for you and your loved ones to counselling, life coaching and information on financial, mental, and physical wellbeing
• Embrace work-life harmony with hybrid working, 26 weeks' paid maternity, paternity and adoption leave, and up to five paid carers leave days a year
• Experience our exceptional brands with a generous annual product allowance and through Company Events

Embrace Excellence

Reporting to the Customer Marketing Manager, GTR Americas, the Customer Marketing Assistant will play a key role in driving the success of our marketing initiatives across the Americas region. Working closely with Global Travel Retail (GTR) Central and Customer Marketing teams, Commercial Managers, and Regional and Domestic Marketing teams, you will help bring innovative campaigns and product launches to life. This is an exciting opportunity to contribute to the planning and execution of in-market marketing programmes, ensuring activities are delivered effectively and support commercial growth across the region.

Please note this is a 6 months FTC

Make an Impact

• Support the successful launch and activation of new products by providing market insights, coordinating field execution, and tracking campaign performance.
• Build strong relationships with retail partners and store teams to identify opportunities that enhance brand visibility and drive sales.
• Deliver outstanding retail execution across all promotional activities, permanent displays, and in-store visibility initiatives.
• Monitor and evaluate marketing activations, capturing insights and recommendations to improve future campaigns.
• Provide administrative support to the Customer Marketing and Commercial teams, including purchase orders, invoice processing, reporting, and POSM inventory management.
• Support the delivery of growth initiatives across Brazil, including airport and border retail channels.
• Help plan and execute customer and consumer events, taking a lead role in coordinating activities and ensuring flawless delivery.
• Collaborate closely with cross-functional teams to bring innovative marketing programmes and customer experiences to life.

Closing Date: 23 September

Your Talent and Skills

• Experience in a marketing, customer marketing, trade marketing, sales support, or commercial role, ideally within FMCG, consumer goods, retail, luxury, or premium brands.
• A degree in Marketing, Business, Commerce, or a related discipline, or equivalent relevant experience.
• Strong organisational skills, with the ability to manage multiple priorities and deliver with accuracy and attention to detail.
• Analytical capability, with confidence interpreting data and insights to support marketing decisions and measure performance.
• Excellent communication and relationship-building skills, with the ability to collaborate effectively across teams and external partners.
• Experience supporting marketing campaigns, product launches, customer activations, events, or retail initiatives.
• Good commercial awareness and an understanding of how marketing activities drive brand and business performance.
• Proficiency in Microsoft Excel, PowerPoint, and Word.
• Fluency in English; Spanish language skills would be advantageous.
• Willingness to travel across the Americas region as required.

We've put together some criteria that we think is important for this role, but don't worry if your experience and expertise isn't an exact match. If you feel that you can add value to our role and to Edrington more broadly, we would welcome your application and be eager to learn more about you.

A Place For Everyone

We're proud of our inclusive culture - where unique experiences, ideas and perspectives are celebrated. We want everyone to feel respected and empowered to contribute to our success.

Get involved. From colleague networks like Balance, Pride and Kick-Start to inclusion allies and DE&I champions, we encourage our people to be curious, get involved and help us make change happen.