Customer Manager, Regional Grocery - Mars Petcare

Mars, Incorporated and its Affiliates

Franklin (TN)

On-site

USD 108,000 - 149,000

Full time

6 days ago
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Benefits offered by this job

Mars University access
Company bonus

Job summary

Mars, Incorporated and its Affiliates seeks a Customer Manager for Regional Grocery to build strong retailer partnerships and shape growth across assortment, merchandising, pricing and promotion. Franklin, TN or Northern New Jersey is required, with direct customer interaction across Mars’ dog and cat portfolios.

Focus on leading teams, forecasting, and leveraging data to influence retailer decisions while delivering annual objectives and a competitive benefits package including Mars University

Qualifications

  • Bachelor’s degree and 3+ years in customer, analytics or marketing with direct client interaction.
  • Proven ability to build cross-functional relationships with team and stakeholders.
  • Ability to analyze complex data sources to inform customer strategies.
  • Demonstrated bias for action in fast-paced environments.

Responsibilities

  • Develop and maintain relationships to align retailer growth across assortment, merchandising, pricing and promotion.
  • Lead cross-functional teams to identify opportunities and collaborative solutions.
  • Own financial forecast and contribute to annual company objectives.
  • Leverage data sources to influence internal and external decisions.

Skills

Customer analytics
Stakeholder management
Data interpretation
Bias for action

Education

Bachelor’s Degree

Job description

Job Description:
Customer Manager, Regional Grocery (Wakefern & Demoulas)
Franklin, TN or Northern New Jersey

The Regional Grocery Customer Manager serves as the face of the company to develop strong relationships with key stakeholders that unlock mutual profitable growth for Mars and our retail partners. This role will be responsible for leading the development and execution of key account strategies for multiple grocery retailers across our full portfolio of products (dog and cat).

What are we looking for?
  • Bachelor’s Degree
  • 3+ years with customer/analytics/marketing experience including direct customer interaction.
  • Successful experience building collaborative relationships within immediate team and across key stakeholders.
  • Ability to understand complex data sources to develop and influence customer strategies.
  • Demonstrated Bias for Action
What would be your key responsibilities?
  • Achieve business objectives through developing and maintaining customer relationships by aligning strategy for retailers’ growth across assortment, merchandising, pricing, and promotion
  • Leads direct and cross functional teams to identify opportunities and collaborate on solutions
  • Owns and manages the development of the financial forecast to deliver annual company objectives
  • Leverage complex data sources to influence internal and external stakeholder decisions.
What can you expect from Mars?
  • Work with over 140,000 diverse and talented Associates, all guided by The Five Principles.
  • Join a purpose driven company, where we are striving to build the world we want tomorrow, today.
  • Best-in-class learning and development support from day one, including access to our in-house Mars University.
  • An industry competitive salary and benefits package, including company bonus.

Mars does not sponsor visas for this role.

This position is not eligible for relocation benefits.

The base pay range for this position at commencement of employment is between the range listed below, however, base pay offered may vary depending on multiple individualized factors, including but not limited to job-related knowledge, skills, and experience.The total compensation package for this position will include variable pay, medical and dental benefits, participation in 401k plan, and paid time off benefits.Details of participation in these benefit plans will be provided if an applicant receives an offer of employment. The pay range shown is applicable to all US locations listed within the job posting:USD 108,160.00 - USD 148,720.00

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