Customer Logistics Manager: Lead Operations & Service

Ryder; Peoria (IL); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits start

401(k) Savings Plan with a company map

Discounted employee stock purchase

Paid time off within first year

Up to 12 weeks paid maternity leave

Job summary

Ryder is seeking a Manager in Normal, IL to oversee daily operations and drive account management within the Supply Chain Solutions division. The role focuses on leading a team, meeting daily operational goals, and ensuring customer satisfaction.

The position requires leadership experience in logistics, strong analytical and communication skills, and the ability to manage schedules and regulatory compliance. Benefits and career growth are emphasized within a Fortune 500 company.

Qualifications

• H.S. diploma/GED required.
• Bachelor's degree in Business, Logistics, Supply Chain preferred.
• Two (2) years or more relevant experience in supply chain, logistics, warehouse or industry related field required.
• One (1) year or more direct supervisory/leadership experience required.
• Proficiency in MS Office (Word, Excel, PowerPoint and Access) is required. advanced required.
• Logistics industry knowledge advanced required.
• Knowledge and understanding of Customer/Company local and Federal regulations. advanced required.
• Fundamental knowledge of Supply Chain Management components. intermediate required.
• Strong knowledge of Manufacturing and Production advanced required.

Responsibilities

• Customer service satisfaction and expectation management.
• Staffing performance management and development of exempt and non-exempt employees.
• Manage day-to-day planning and scheduling.
• Health and Safety Management.
• State/Local/Federal regulations compliance.

Skills

Customer service

Analytical ability

Communication skills

Problem solving

Team collaboration

Time management

MS Office

Detail orientation

Multitasking

Education

High School diploma/GED

Bachelor's degree in Business / Logistics / Supply Chain

Tools

MS Office

Access

Job description

Ryder is seeking a Manager in Normal, IL to oversee daily operations and drive account management within the Supply Chain Solutions division. The role focuses on leading a team, meeting daily operational goals, and ensuring customer satisfaction.

The position requires leadership experience in logistics, strong analytical and communication skills, and the ability to manage schedules and regulatory compliance. Benefits and career growth are emphasized within a Fortune 500 company.