Customer Logistics Lead: Ops & Account Management

RiseMe; Indianapolis (IN); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Comprehensive training and development

Regional and local Ryder resources

Job stability at a Fortune 500 company

12 weeks maternity leave

PTO for Military Veterans

Job summary

Ryder is seeking a Customer Logistics Manager to oversee day-to-day operations, lead a team, and drive exceptional service within our Dedicated Transportation Solutions. The role requires strong leadership, regulatory knowledge, and solid supply chain foundation to meet daily operational goals.

The position offers comprehensive benefits, 401(k) with company match, and opportunities for professional development within a Fortune 500 company with 85+ years of industry presence.

Qualifications

• HS diploma or GED required.
• Bachelor’s degree in Business, Logistics, or Supply Chain preferred.
• Two+ years of relevant experience in supply chain, logistics, warehouse, or related field.
• One+ year of direct supervisory/leadership experience required.
• Proficiency in MS Office (Word, Excel, PowerPoint, Access) is required; advanced.
• Logistics industry knowledge advanced required.
• Knowledge of local and Federal regulations related to customers/companies, advanced.
• Fundamental knowledge of Supply Chain Management components, intermediate.
• Strong knowledge of Manufacturing and Production, advanced.

Responsibilities

• Customer service satisfaction and expectation management.
• Staffing and development of exempt and non-exempt employees.
• Manage day-to-day planning and scheduling.
• Health and safety management.
• Ensure compliance with state/local/federal regulations.
• Perform other duties as assigned.

Skills

International collaboration

Analytical skills

Communication

Independent work

Time management

Attention to detail

Education

HS diploma/GED

Bachelor's degree in Business/Logistics/Supply Chain (preferred)

Tools

MS Office

Job description

Ryder is seeking a Customer Logistics Manager to oversee day-to-day operations, lead a team, and drive exceptional service within our Dedicated Transportation Solutions. The role requires strong leadership, regulatory knowledge, and solid supply chain foundation to meet daily operational goals.

The position offers comprehensive benefits, 401(k) with company match, and opportunities for professional development within a Fortune 500 company with 85+ years of industry presence.