Customer Logistics Manager - Operations & Accounts Lead

Ryder System, Inc.

Evansville (IN)

On-site

USD 65,000 - 75,000

Full time

39 hours ago

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Benefits offered by this job

Training & development

Company support

Fortune 500 stability

Maternity leave 12 weeks

Military leave PTO

Job summary

Ryder System, Inc. is seeking a Customer Logistics Manager to oversee daily operations and account management within our Dedicated Transportation Solutions. You will lead a team, drive operational goals, and ensure service excellence for our customers.

The role emphasizes staffing, safety, regulatory compliance, and cross-functional collaboration. A strong background in logistics and customer service is essential to succeed in this fast-paced, Fortune 500 environment.

Qualifications

Ability to work within international functional teams.
High level analytical ability where problems are unusual and difficult.
Demonstrated technical and professional skills in job-related area.
Off shift support in the event of critical customer network disruption or crisis.
Makers decisions in a timely manner.
Strong oral and written communications skills.
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
Ability to work independently and as a member of a team.
Flexibility to operate and self-driven to excel in a fast-paced environment.
Capable of multi-tasking, highly organized, with excellent time management skills.
Detail oriented with excellent follow-up practices.

Responsibilities

Customer service satisfaction and expectation management
Staffing performance management and development of exempt and non-exempt employees
Manage day-to-day planning and scheduling
Health and Safety Management
State/Local/Federal regulations compliance
Performs other duties as assigned.