Customer Logistics Coordinator

Trove Brands; Lehi (UT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Dental Vision

401k with match

Paid Time Off

Maternity/Paternity leave

Indoor basketball court

Fitness center

Yoga studio

Meditation room

Team events

Job summary

Trove Brands is seeking an in-office Operations/EDI Specialist to manage order processing and ensure OTIF shipping from our Lehi HQ. The role requires maintaining accuracy throughout order lifecycles and overseeing EDI procedures and routing workflows. Collaboration with multiple departments is essential.

Ideal candidates will have strong communication, organization, and problem-solving skills, plus a proactive, team-oriented mindset. This is a full-time, on-site role based in Lehi, Utah.

Qualifications

• Exceptional communication skills – both written and verbal.
• Strong organizational skills and attention to detail.
• Self-motivation and a professional attitude – works well independently and as part of a team.
• Excellent time management and problem-solving abilities.
• A positive and collaborative mindset to contribute effectively to team goals.

Responsibilities

• Manage the accurate processing and shipping of orders to ensure they are shipped on time in full (OTIF).
• Maintain high accuracy through the life cycle of an order by processing orders, reducing error rates and rejections.
• Overseeing EDI procedures, software updates, and technology processes to maintain vendor compliance.
• Reviewing routing guides and technology workflows to ensure operational efficiency.
• Communicating effectively via Outlook and Microsoft Teams to collaborate across multiple departments both internally and externally

Job description

Trove Brands is a privately-held house of brands including BlenderBottle®, Owala®, Whiskware®, and Eco-Brite®. Our patented and best-selling products are designed to simplify and improve everyday life with leading-edge innovation, incomparable quality, and aspirational style.

A career at Trove Brands is not about punching the clock. It’s about embracing exciting and fast-paced opportunities that sharpen your skills, drive innovation, and play an integral role in growing our global reach. Your work will not only impact the company, it will impact the lives of millions of people around the world. When you step up to a career at Trove, you step up to cutting-edge excellence. You sign up for bold action and invigorating synergy. You agree to face—and break through—new challenges every single day.

Key Responsibilities

• Manage the accurate processing and shipping of orders to ensure they are shipped on time in full (OTIF).
• Maintain high accuracy through the life cycle of an order by processing orders, reducing error rates and rejections.
• Overseeing EDI procedures, software updates, and technology processes to maintain vendor compliance.
• Reviewing routing guides and technology workflows to ensure operational efficiency.
• Communicating effectively via Outlook and Microsoft Teams to collaborate across multiple departments both internally and externally

Required Qualifications

• Exceptional communication skills – both written and verbal.
• Strong organizational skills and attention to detail.
• Self-motivation and a professional attitude – works well independently and as part of a team.
• Excellent time management and problem-solving abilities.
• A positive and collaborative mindset to contribute effectively to team goals.

Desired Qualifications

• 2+ years of experience with EDI and SQL.

Our culture is passionate, entrepreneurial, and energetic. We value innovation through collaboration. And while we work smart and hard, we also connect and celebrate with equal gusto. We host team-building activities, athletic events, and seasonal celebrations to foster community and reward accomplishments. Bottom line? You’ll love it here.

Among the many benefits our team members enjoy are:

• Comprehensive medical, dental, and vision care
• 401k package with employer matching
• Paid Time Off
• Maternity/Paternity leave
• Full indoor basketball/volleyball court
• Fully equipped fitness center (cardio, weights, functional fitness area, lockers and showers, etc.)
• Yoga studio
• Meditation/Nap room
• And much more!

Trove Brands is an equal opportunity employer.

This is a fully in-office position at our HQ in Lehi, Utah.