Customer Insights Intern: Research, Analytics & Impact

The Global Institute for Health and Human Rights; High Point (NC); On-site; USD 20,000 - 27,000; Full time

Job summary

7-Eleven Inc. invites curious undergraduates to join a 2026 Summer Internship in Customer Insights. You will design, analyze, and communicate customer research that informs Loyalty, Marketing, Merchandising and Operations.

Projects may include loyalty program research, evaluating features, and supporting concept testing for key categories. You will develop, implement, and manage outreach for The Brainfreeze Collective and participate in store tours and leadership sessions.

Qualifications

• Pursuing a Bachelor’s degree in related fields.
• Strong written and verbal communication skills.
• Highly organized with the ability to manage multiple projects.
• Ability to solve problems independently and collaboratively.
• Experience with survey and customer research platforms preferred.

Responsibilities

• Support the design, execution, analysis, and communication of customer research projects.
• Conduct research on the loyalty program and evaluate customer perceptions of loyalty program features.
• Support concept testing and other studies to understand customer preferences, motivations, behaviors, and purchase drivers.
• Translate research findings into actionable recommendations for business leaders and cross‑functional stakeholders.
• Collaborate with researchers, vendors, and business partners across Loyalty, Marketing, Merchandising, and Operations.

Skills

Communication

Organization

Problem solving

Independent work

Education

Bachelor's degree in Business Administration, Marketing, Communications, Strategy, Market Research, Data Analytics, or related field

Tools

Qualtrics

Alida

Medallia

Mintel

NielsenIQ

Job description

7-Eleven Inc. invites curious undergraduates to join a 2026 Summer Internship in Customer Insights. You will design, analyze, and communicate customer research that informs Loyalty, Marketing, Merchandising and Operations.

Projects may include loyalty program research, evaluating features, and supporting concept testing for key categories. You will develop, implement, and manage outreach for The Brainfreeze Collective and participate in store tours and leadership sessions.