Customer Information Specialist

Mid Penn Bancorp; Harrisburg (Dauphin County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Paid time off

Tuition reimbursement

Employee assistance program

Job summary

Mid Penn Bank is seeking a Customer Information Representative to join the Deposit Support team in Halifax or Harrisburg, PA. The role involves verifying setup and updating customer information records and deposit accounts in the Core System, including data entry, verification, and documentation, while following state laws and bank guidelines.

You will collaborate with internal departments to meet customer needs, respond to inquiries within policy, and help maintain accurate customer profiles.

Qualifications

• Moderate reading, writing, grammar, and mathematics skills.
• Strong analytical ability and problem solving.
• Good interpersonal and communication skills.

Responsibilities

• Verifies and updates customer information and deposit accounts in the Core System.
• Performs data entry, account coding, verification and documentation.
• Responds to inquiries within policy and given time frames.

Skills

Data entry

Analytical thinking

Interpersonal skills

Communication

Attention to detail

Typing

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Mid Penn Bank is seeking a Customer Information Representative to join the Deposit Support team in Halifax or Harrisburg, PA. The role involves verifying setup and updating customer information records and deposit accounts in the Core System, including data entry, verification, and documentation, while following state laws and bank guidelines.

You will collaborate with internal departments to meet customer needs, respond to inquiries within policy, and help maintain accurate customer profiles.