Customer Growth & Analytics Manager

Southern Glazer's Wine & Spirits; Bolingbrook (IL); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Medical coverage

Dental & vision plans

401(k) plan

Tuition assistance

Wellness program

Parental leave

Vacation accrual

Paid sick leave

Job summary

Southern Glazer's Wine & Spirits in Bolingbrook, IL seeks a Customer Development Manager to provide Insight & Analytics to our retail customers, suppliers and account teams, identifying opportunities and recommending actions that drive category and customer growth.

The role emphasizes hands-on analytics with POS and syndicated data, delivering reports and recommendations to improve sales, margin, and market development through cross-functional collaboration.

Qualifications

• Bachelor’s degree required; three years of experience or equivalent education and related experience.
• Experience with category management principles, syndicated data, shopper/consumer insights, and space management software.
• Ability to analyze data to identify issues and drive improvements and solutions.
• Understanding of Customer Development/Category Management processes and cross-functional collaboration.

Responsibilities

• Provide analytics support to retail customers, suppliers, and account teams to identify opportunities and drive growth.
• Monitor category performance: sales, profits, margins, market share.
• Develop and track performance metrics for regular business reviews.
• Create reports using POS data, Nielsen/IRI data, and account data in presentation-ready formats.
• Identify opportunities through consumer and shopper data to improve category sales.

Skills

Category management

Syndicated data

Shopper/consumer insights

Data analysis

Performance metrics

Education

Bachelor’s Degree

Tools

Nielsen/IRI data tools

Job description

Southern Glazer's Wine & Spirits in Bolingbrook, IL seeks a Customer Development Manager to provide Insight & Analytics to our retail customers, suppliers and account teams, identifying opportunities and recommending actions that drive category and customer growth.

The role emphasizes hands-on analytics with POS and syndicated data, delivering reports and recommendations to improve sales, margin, and market development through cross-functional collaboration.