Customer Growth & Analytics Manager

Southern-Glazer-S-Wine-; Bolingbrook (IL); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Medical and drug coverage

Dental and vision plans

401(k) plan

Tuition assistance

Wellness program

Parental leave

Job summary

Southern Glazer's Wine and Spirits seeks a Customer Development Manager for the Chicago area to provide insight and analytic support to retail customers, suppliers, and account teams. You will identify opportunities and make recommendations that drive category and customer growth.

You will work with cross-functional teams to improve sales, margins, and market development, track performance metrics, and deliver data-driven reports using POS and syndicated data for decision-makers.

Qualifications

• Bachelor’s Degree and three years of experience or equivalent education and related experience.
• Experience with category management principles, syndicated data, shopper/consumer insights, and space management principles and software.
• Demonstrated experience with analyzing and reporting data to identify issues, trends, or exceptions to drive improvement of results and find solutions.
• Understanding of Customer Development / Category Management processes and practices and ability to collaborate with external customers, suppliers and internal teams.

Responsibilities

• Provide hands-on deep analytics to ensure superior client satisfaction.
• Stay informed of analytic best practices and deliver information for assigned categories to support sales, margin and market development goals.
• Track category performance including sales, profits, margins and market share.
• Create and deliver reports using POS data, Nielsen/IRI data, and account databases in presentation-ready formats.

Skills

Category management

Analytics

Data reporting

Syndicated data (Nielsen/IRI)

POS data

Microsoft Excel

Education

Bachelor’s degree

Tools

Category management software

Job description

Southern Glazer's Wine and Spirits seeks a Customer Development Manager for the Chicago area to provide insight and analytic support to retail customers, suppliers, and account teams. You will identify opportunities and make recommendations that drive category and customer growth.

You will work with cross-functional teams to improve sales, margins, and market development, track performance metrics, and deliver data-driven reports using POS and syndicated data for decision-makers.