Customer Growth & Advocacy Marketing Associate

Reejig; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

Reejig is seeking a Customer Marketing Associate to connect customers with the platform, celebrate success, and grow relationships. You will collaborate with Marketing, Customer Success and Sales to run campaigns throughout the customer journey.

This is an early career role for curious, organized, customer-obsessed builders eager to learn the ropes of a customer marketing function. This role offers room to grow as you understand customers, champions, and opportunities to deepen engagement with

Qualifications

• Experience in marketing, customer success, content, or another customer-facing role.
• Curiosity and potential are valued over years of experience.
• Solid writing and communication skills; ability to turn listening into a clear story.
• Organized, detail-oriented with ability to manage multiple accounts.

Responsibilities

• Design and run customer lifecycle campaigns across onboarding, milestones, launches, expansions, anniversaries and renewals.
• Identify and celebrate customer moments; highlight champions and success stories.
• Convey updates from Reejig to customers through targeted, relevant communications.
• Collaborate with Customer Success and Sales to map accounts and understand goals.
• Maintain current account maps and flag gaps in relationships.

Skills

Marketing experience

Customer empathy

Strong writing

Organized

Proactive

Job description

Reejig is seeking a Customer Marketing Associate to connect customers with the platform, celebrate success, and grow relationships. You will collaborate with Marketing, Customer Success and Sales to run campaigns throughout the customer journey.

This is an early career role for curious, organized, customer-obsessed builders eager to learn the ropes of a customer marketing function. This role offers room to grow as you understand customers, champions, and opportunities to deepen engagement with