Customer-Focused Teller: Elevate Banking Experience

PNC; Fayetteville (NC); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Medical and dental coverage

401(k) with match

Paid holidays

Job summary

PNC is seeking a Teller for its Fayetteville, NC Ramsey Street Branch to deliver a high-quality customer experience and support daily branch operations. You will educate customers on financial options, technology, and services while identifying banking opportunities during interactions.

The role emphasizes accurate processing, adherence to policies, and collaboration with branch colleagues to meet customer needs. Related benefits and in-office culture are highlighted in the posting.

Qualifications

• No degree required; relevant experience considered.
• Strong customer service orientation and communication skills.
• Ability to identify opportunities and refer them appropriately.

Responsibilities

• Deliver a positive customer experience to improve financial wellbeing and loyalty.
• Identify opportunities through conversations and refer to branch staff as needed.
• Educate customers on using technology and options for transactions.
• Ensure accurate and efficient branch operations and maintenance tasks.

Skills

Customer service

Banking knowledge

Identifying opportunities

Leveraging technology

Proactive sales

Accountability

Customer experience

Communication

Education

No Degree

Job description

PNC is seeking a Teller for its Fayetteville, NC Ramsey Street Branch to deliver a high-quality customer experience and support daily branch operations. You will educate customers on financial options, technology, and services while identifying banking opportunities during interactions.

The role emphasizes accurate processing, adherence to policies, and collaboration with branch colleagues to meet customer needs. Related benefits and in-office culture are highlighted in the posting.