Bank Teller: Customer Service & Career Growth

associatedbank; Wauwatosa (WI); On-site; USD 21,000 - 28,000; Full time

Job summary

Associated Bank is seeking a Teller to provide exceptional service and support to every customer interaction. In this front-line role, you will process transactions accurately, identify opportunities to meet customer needs, and promote financial solutions that help clients achieve their goals.

You will grow your banking knowledge while contributing to a team that values collaboration, integrity, and community impact.

Qualifications

• High school diploma or equivalent.
• Up to 2 years of customer service experience.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank's brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Education

High school diploma

Job description

Associated Bank is seeking a Teller to provide exceptional service and support to every customer interaction. In this front-line role, you will process transactions accurately, identify opportunities to meet customer needs, and promote financial solutions that help clients achieve their goals.

You will grow your banking knowledge while contributing to a team that values collaboration, integrity, and community impact.