Customer-Focused Teller & Front Desk Specialist

Watrust; Seattle (WA); On-site; USD 33,737 - 50,599; Full time

Job summary

Washington Trust Bank in Seattle is seeking a Teller/Receptionist to warmly welcome customers, handle inquiries, and support daily office operations on site at 601 Union Street. The role combines front-desk hospitality with teller-related tasks and light administrative duties.

Candidates should deliver outstanding service, communicate clearly, manage multiple tasks, and maintain confidentiality and accuracy in a busy environment.

Qualifications

• Outstanding customer service skills with a positive, outgoing attitude. Ability to provide high quality service at all times and in different situations
• Outstanding written and verbal communication skills, including extensive knowledge of spelling, punctuation, and grammar
• Superior time management and organizational skills; ability to coordinate own work to keep projects on task
• Ability to multi-task effectively, prioritizing multiple projects in a fast-paced environment while maintaining professional demeanor and accurate attention to detail
• High degree of PC based technical skills, including proficiency with the Microsoft Suite of products
• Knowledge of basic administrative practices i.e. letter typing, filing, telephone usage, etc.
• Strong problem solving and decision making skills, using logic to solve problems with effective solutions
• Required to maintain the security and confidentiality of Bank and customer information
• Regular, reliable attendance is required

Responsibilities

• Welcoming and directing customers appropriately with warmth and professionalism
• Generating & distributing daily reports for the team
• Processing teller transactions along with other administrative duties
• Being fully equipped to speak to WTB’s products and services to support a variety of phone & in-person inquiries
• Coordinate and support staff events and meetings for Seattle teams

Skills

Customer service

Communication

Time management

Multitasking

MS Office

Administrative tasks

Problem solving

Confidentiality

Attendance

Job description

Washington Trust Bank in Seattle is seeking a Teller/Receptionist to warmly welcome customers, handle inquiries, and support daily office operations on site at 601 Union Street. The role combines front-desk hospitality with teller-related tasks and light administrative duties.

Candidates should deliver outstanding service, communicate clearly, manage multiple tasks, and maintain confidentiality and accuracy in a busy environment.