Customer-Focused Teller: Grow Your Banking Savvy

PNC; Montgomery (AL); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Medical and prescription drug coverage

401(k) with PNC match

Paid time off (holidays, vacation)

Educational assistance

Job summary

PNC is hiring a Teller based in Montgomery, Alabama. This in-office position focuses on delivering a superior customer experience, educating clients on financial options, and identifying opportunities to strengthen customer relationships.

Role emphasizes banking product knowledge, adherence to procedures, and efficient handling of daily teller operations while supporting a balanced, inclusive workplace culture.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
• Applies product and procedural knowledge to solve customer's problems.
• Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is hiring a Teller based in Montgomery, Alabama. This in-office position focuses on delivering a superior customer experience, educating clients on financial options, and identifying opportunities to strengthen customer relationships.

Role emphasizes banking product knowledge, adherence to procedures, and efficient handling of daily teller operations while supporting a balanced, inclusive workplace culture.