Client-Focused Teller | Financial Wellness Advocate

PNC; Wetumpka (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

PNC in Wetumpka, Alabama seeks a friendly Teller to deliver a trusted customer experience and educate clients on banking options. You will identify opportunities, promote PNC products, and support daily branch operations in an in-office, inclusive culture.

No university degree is required; training is provided. This role emphasizes customer service, community involvement, and accurate daily transactions within a collaborative team.

Qualifications

• No degree required; in lieu of a degree, education or certifications may be considered.
• Strong customer service and banking product knowledge preferred.

Responsibilities

• Delivers a unique customer experience and educates customers on banking options.
• Identifies opportunities through conversations and referrals to branch staff.
• Performs lobby engagement to connect with customers and promotes PNC products.
• Applies product knowledge to resolve customer problems.
• Ensures teller and branch operations are efficient and accurate.

Skills

Banking

Customer Service

Customer Experience

Proactive Sales

Identifying Opportunities

Leveraging Technology

Accountability

Client Loyalty

Education

No Degree

Job description

PNC in Wetumpka, Alabama seeks a friendly Teller to deliver a trusted customer experience and educate clients on banking options. You will identify opportunities, promote PNC products, and support daily branch operations in an in-office, inclusive culture.

No university degree is required; training is provided. This role emphasizes customer service, community involvement, and accurate daily transactions within a collaborative team.