Customer-Focused Teller: Build Loyalty & Referrals

PNC; Raeford (NC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision

Life insurance

Disability protection

401(k) with match

Pension and stock plans

Dependent care reimbursement

Educational assistance

Job summary

PNC is seeking a Teller for our Raeford, NC branch. This in-office role focuses on delivering exceptional customer experiences, identifying banking opportunities, and guiding customers through financial transactions using digital tools.

No degree required, new or minimal experience acceptable with training provided. Responsibilities include engaging customers, educating on products, and ensuring accurate branch operations.

Qualifications

• Delivers a unique customer experience and educates customers on options for their financial interactions.
• Identifies banking opportunities during customer interactions and makes referrals.
• Educates customers on managing financial transactions using technology, tools and resources.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through conversations with customers and refers to branch staff as appropriate.
• Performs lobby engagement to connect with customers and position PNC products to meet needs.

Skills

Accountability

Banking

Customer Service

Digital Awareness

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Teller for our Raeford, NC branch. This in-office role focuses on delivering exceptional customer experiences, identifying banking opportunities, and guiding customers through financial transactions using digital tools.

No degree required, new or minimal experience acceptable with training provided. Responsibilities include engaging customers, educating on products, and ensuring accurate branch operations.