Customer-Focused Teller & Digital Tools Champion

associatedbank; New Berlin (WI); On-site; USD 23,000 - 30,000; Full time

Job summary

Associated Bank is looking for a Teller to deliver friendly, professional service and accurately process customer transactions. You will identify customer needs and refer clients to colleagues for solutions, while promoting banking products to support client goals.

This front-line role emphasizes integrity, community focus, and growth, with opportunities to develop in a collaborative team environment.

Qualifications

• High school diploma or equivalent.
• Up to 2 years of demonstrated customer service experience.
• Preferred experience in retail banking.

Responsibilities

• Deliver friendly, professional customer service that reflects the bank’s brand.
• Process customer transactions accurately and efficiently.
• Identify customer needs and refer to colleagues for additional solutions.
• Promote current offers, products, and services to benefit customers.
• Support daily branch operations, including vaults, night drops and ATMs.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across branches for seamless service.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Associated Bank is looking for a Teller to deliver friendly, professional service and accurately process customer transactions. You will identify customer needs and refer clients to colleagues for solutions, while promoting banking products to support client goals.

This front-line role emphasizes integrity, community focus, and growth, with opportunities to develop in a collaborative team environment.