Customer-Facing Teller | Growth, Service & Community Impact

Associated Banc‑Corp; Kiel (WI); Hybrid; USD 23,000 - 30,000; Full time

Benefits offered by this job

401(k) plan and pension

Paid time off

Volunteer/community engagement

Employee stock purchase plan

Job summary

Associated Bank is seeking a Teller to provide exceptional customer service and handle transactions in a front-line role. You will process transactions accurately, identify customer needs, and promote financial solutions to help clients achieve their goals.

Grow your banking knowledge while supporting branch operations, educating customers on digital tools, and collaborating with colleagues across branches for seamless service.

Qualifications

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience.
• Preferred: experience in retail banking, cash handling, or financial services.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling experience

Retail banking familiarity

Education

High school diploma or equivalent

Tools

Cash handling

Job description

Associated Bank is seeking a Teller to provide exceptional customer service and handle transactions in a front-line role. You will process transactions accurately, identify customer needs, and promote financial solutions to help clients achieve their goals.

Grow your banking knowledge while supporting branch operations, educating customers on digital tools, and collaborating with colleagues across branches for seamless service.