Customer-Centric Teller — Growth, Team & Benefits

associatedbank; Burnsville (MN); On-site; USD 23,000 - 30,000; Full time

Job summary

Associated Bank is seeking a Teller to deliver friendly, professional customer service and accurately process transactions. You will identify customer needs, promote financial solutions, and collaborate with colleagues across branches to ensure seamless service.

The role emphasizes growth in banking knowledge, teamwork, and community impact, with opportunities to work with digital tools and participate in diversity-focused initiatives and benefit programs.

Qualifications

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of demonstrated customer service experience.
• Preferred: experience in retail banking, cash handling, or financial services.

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Skills

Customer service

Cash handling

Retail banking

Education

High school diploma or equivalent

Up to 2 years of customer service experience

Job description

Associated Bank is seeking a Teller to deliver friendly, professional customer service and accurately process transactions. You will identify customer needs, promote financial solutions, and collaborate with colleagues across branches to ensure seamless service.

The role emphasizes growth in banking knowledge, teamwork, and community impact, with opportunities to work with digital tools and participate in diversity-focused initiatives and benefit programs.