Customer-Centric Bank Teller | Growth & Benefits

First Financial Bankshares; Bloomington (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life and disability insurance

401(k) match

ESOP

Job summary

First Financial Bank is hiring a Teller in Bloomington, IL. This on-site, full-time role involves processing transactions, balancing cash drawers, and delivering excellent customer service in a fast-paced environment.

The position requires a high school diploma and 1 year of customer service and cash-handling experience, with Teller experience preferred. The candidate should be capable of working weekends and extended hours and commuting to multiple locations as needed.

Qualifications

• High school diploma or equivalent.
• 1 year of customer service experience in a business setting.
• 1 year of cash-handling experience.
• Teller experience preferred (6+ months).
• Strong customer service skills, including active listening and clear communication.
• Experience recommending and referring financial products.
• Ability to work in a fast-paced, time-sensitive environment with a positive attitude.
• Solid understanding of compliance and fraud detection.
• Basic math and accounting skills.
• Ability to accurately balance a cash drawer.
• Proficiency with computers, data entry, internet applications and multi-line phone systems.
• Ability to commute to the primary work location and occasionally to other work locations within driving distance.
• Ability to work occasional weekends and extended hours.
• Ability to remain in a stationary, standing position for up to 75% of an eight (8) hour workday.
• Ability to review information and details at close range (within a few feet).

Responsibilities

• Build relationships with clients and understand their needs.
• Deliver accurate, personalized service and process transactions.
• Ensure accuracy in cash and check handling.
• Drive growth by referring appropriate products and resources.
• Educate clients on security measures and banking procedures.
• Solve client concerns professionally and effectively.
• Minimize risk by identifying fraud and ensuring compliance.
• Collaborate with team in a respectful, accountable environment.

Skills

Customer service

Active listening

Clear communication

Compliance awareness

Fraud detection

Education

High school diploma or equivalent

Tools

Computers

Data entry

Internet applications

Multi-line phone systems

Job description

First Financial Bank is hiring a Teller in Bloomington, IL. This on-site, full-time role involves processing transactions, balancing cash drawers, and delivering excellent customer service in a fast-paced environment.

The position requires a high school diploma and 1 year of customer service and cash-handling experience, with Teller experience preferred. The candidate should be capable of working weekends and extended hours and commuting to multiple locations as needed.