Client-Focused Teller & Financial Guidance

First Financial Bank NA; Danville (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Benefits package (medical, dental, etc

401(k) match and ESOP

Paid time off & holidays

Job summary

First Financial Bank NA in Danville, IL is seeking a Teller to deliver personable, accurate service to our clients. You will handle transactions, build relationships, and identify opportunities to connect customers with appropriate products.

The role requires a high school diploma and at least one year in customer service with cash handling; prior teller experience is a plus. We offer competitive pay, benefits, and growth opportunities in a supportive team environment.

Qualifications

• High school diploma or equivalent.
• 1+ year of customer service experience.
• 1+ year of cash-handling experience.
• Teller experience preferred (6+ months).
• Strong customer service and communication skills.
• Experience recommending and referring financial products.
• Ability to work in a fast-paced, time-sensitive environment with a positive attitude.
• Solid understanding of compliance and fraud detection.
• Basic math and accounting skills.

Responsibilities

• Build relationships with clients and understand their needs.
• Deliver accurate cash and transaction processing with precision.
• Process cash and checks with integrity and speed.
• Promote suitable financial products and resources to clients.
• Explain security measures and banking procedures clearly to clients.
• Address client concerns with professionalism and find solutions.
• Identify and prevent fraud while ensuring regulatory compliance.
• Collaborate with teammates in a respectful, accountable workplace.

Skills

Customer service

Active listening

Clear communication

Compliance

Fraud detection

Cash handling

Bank products knowledge

Time management

Math skills

Education

High school diploma

Job description

First Financial Bank NA in Danville, IL is seeking a Teller to deliver personable, accurate service to our clients. You will handle transactions, build relationships, and identify opportunities to connect customers with appropriate products.

The role requires a high school diploma and at least one year in customer service with cash handling; prior teller experience is a plus. We offer competitive pay, benefits, and growth opportunities in a supportive team environment.