Teller: Elevate Customer Experience & Banking Solutions

PNC Financial Services Group, Inc.; Homewood (PA); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Medical / Prescription Coverage

Dental & Vision

401(k) with company match

Pension & Stock Purchase Plans

Paid time off and holidays

Job summary

PNC Financial Services Group, Inc. is seeking a Teller to join its Retail Banking team in Pittsburgh, PA, Homewood. The role focuses on delivering exceptional customer experiences, processing transactions, and educating customers on financial options. Walk-in engagements and referrals to branch staff help drive banking relationships.

The position emphasizes in-office presence, adherence to policies, and accurate daily operations to support branch performance.

Qualifications

• High school diploma or equivalent is common and relevant; no major degree required.
• Strong customer service and communication skills are essential.
• Ability to identify customer needs and upsell appropriately.
• Attention to detail and accuracy in handling transactions.

Responsibilities

• Deliver a unique customer experience to improve financial wellbeing and loyalty.
• Process a variety of customer interactions with professionalism.
• Educate customers on alternatives for financial interactions.
• Identify banking opportunities during customer conversations and refer as needed.
• Engage customers in-branch through lobby activities and use tools to assist transactions.
• Explain options for managing financial transactions and use available resources.

Skills

Customer Service

Sales Skills

Cash Handling

Communication

Problem Solving

Education

High School Diploma or GED

Tools

Cash Handling Equipment

Job description

PNC Financial Services Group, Inc. is seeking a Teller to join its Retail Banking team in Pittsburgh, PA, Homewood. The role focuses on delivering exceptional customer experiences, processing transactions, and educating customers on financial options. Walk-in engagements and referrals to branch staff help drive banking relationships.

The position emphasizes in-office presence, adherence to policies, and accurate daily operations to support branch performance.