Part-Time Teller: Customer-Focused Banking Pro

PNC; Onley (VA); On-site; USD 20,000 - 33,000; Full time

Job summary

PNC is seeking a Teller for the Onley, VA branch in a hands-on in-office role. You will engage customers, educate on banking options, and route opportunities to the appropriate branch staff. The position emphasizes service excellence and adherence to branch procedures, with incentives tied to performance.

The role operates in-office at the Onley branch, with standard retail banking responsibilities and opportunities for growth within PNC's Retail Banking organization.

Qualifications

• Knowledge of banking products and services preferred.
• Strong communication and interpersonal skills.
• Ability to educate customers and identify opportunities during interactions.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet.
• Identifies opportunities through meaningful conversations with customers and makes referrals to branch staff.
• Performs lobby engagement to connect with customers and position PNC products.
• Applies product and procedural knowledge to solve customer problems.
• Adheres to policies and maintains branch operations efficiently and accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC is seeking a Teller for the Onley, VA branch in a hands-on in-office role. You will engage customers, educate on banking options, and route opportunities to the appropriate branch staff. The position emphasizes service excellence and adherence to branch procedures, with incentives tied to performance.

The role operates in-office at the Onley branch, with standard retail banking responsibilities and opportunities for growth within PNC's Retail Banking organization.