Customer-Focused Teller: Banking Growth & Wellness

PNC Financial Services Group, Inc.; Burnsville (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical + prescription coverage

Life insurance

Disability protection

401(k) with match

Job summary

PNC Financial Services Group, Inc. in Burnsville, North Carolina seeks a full-time Teller to deliver a personalized customer experience, educate customers on digital banking options and support branch operations. You will identify opportunities during customer interactions and refer to branch staff as needed.

The role emphasizes accuracy, risk awareness, and customer-focused service as part of daily banking activities in an in-office environment.

Qualifications

• Accountability and customer-centric mindset in financial services.
• Familiarity with branch banking operations and customer interactions.
• Ability to identify opportunities and refer to branch staff when appropriate.

Responsibilities

• Delivers a unique customer experience to improve financial wellbeing and loyalty.
• Identifies opportunities through conversations and makes appropriate referrals.
• Engages customers in lobby activities and educates on digital tools for transactions.
• Applies product knowledge to solve customer problems and ensures efficient branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Burnsville, North Carolina seeks a full-time Teller to deliver a personalized customer experience, educate customers on digital banking options and support branch operations. You will identify opportunities during customer interactions and refer to branch staff as needed.

The role emphasizes accuracy, risk awareness, and customer-focused service as part of daily banking activities in an in-office environment.