Universal Associate I (Teller/New Accounts) - Part-time w/ benefits

First Citizens Community Bank; Lebanon (Lebanon County); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401k w/ company match

Paid time off; paid holidays

Group and voluntary life insurance and

Disability insurance

Aflac supplemental plans

Employee Assistance Program

Job summary

First Citizens Community Bank is seeking a Universal Associate I (Teller/New Accounts) to provide timely and courteous service and to process customer transactions accurately. You will open and maintain deposit accounts, balance the drawer, and research outages while ensuring compliance with banking regulations.

The role includes working about 30 hours per week, including some Saturdays, with a strong emphasis on teamwork and referrals.

Qualifications

• Ability to provide timely and courteous customer service.
• Process customer transactions accurately and efficiently.
• Identify customer needs and encourage Bank services and products.

Responsibilities

• Process transactions and handle cash, vault, ATM responsibilities.
• Open and maintain deposit accounts for consumers and businesses.
• Complete maintenance on customer accounts.
• Maintain daily transactions and balances, research outages, and balance the drawer.
• Follow procedures and comply with banking regulations.
• Promote the Bank’s sales culture and referral programs.
• Interact constructively with coworkers.

Skills

Customer service

Cash handling

Attention to detail

Communication

Teamwork

Job description

Description

• Provide timely and courteous customer service.
• Process customer transactions in a professional, accurate, and efficient manner.
• Exemplify FCCB’s standard of delivering exceptional customer service every time.
• Assess customer's financial needs and suggest Bank services and products.
• Actively participate in and promote the Bank’s sales culture and referral programs.
• Maintain daily transactions and balances, research outages, and balance the drawer in an accurate and timely manner.
• Follow proper procedures and complete tasks in compliance with banking regulations.
• Identify customer needs and develop solutions to exceed customer goals and expectations.
• Constructively interact with co-workers.

There are four levels within the Universal Associate role. The Universal Associate I (Teller/New Accounts):

• Processes transactions and handles cash, vault, ATM responsibilities, etc. as outlined above.
• Opens and maintains deposit accounts for consumers and businesses.
• Completes all necessary maintenance on customer accounts.

HOURS will average approximately 30 per week and will include working some Saturday mornings. This position is budgeted for 1,560 hours per year.

BENEFITS: Comprehensive benefit package to include:

• Health, dental, and vision benefits
• 401k w/ company match
• Paid time off; paid holidays
• Group and voluntary life insurance and disability insurance
• Aflac supplemental plans
• Employee Assistance Program

Our goal is to support the growth of the communities we serve. First Citizens has a knack for hiring the finest and brightest employees; we understand how fostering their growth builds loyalty and impacts customer service. Our employees are our strongest asset. So, we accommodate families, invest in our employees' future, and recognize hard work.

First Citizens Community Bank is committed to equal employment opportunity and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply.