Customer‑Centric Teller & New Accounts Associate

First Citizens Bank; Wilmington (DE); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

401k with company match

Paid time off

Group and voluntary life insurance

Job summary

First Citizens Bank in Wilmington, Delaware, is seeking a Universal Associate I to provide exceptional customer service and process transactions efficiently. This role involves assessing financial needs and promoting bank products.

Qualified candidates should have at least one year of customer service experience and be adept at using Microsoft Office. Benefits include health insurance, a 401k match, and paid time off.

Qualifications

• Ability to quickly learn position-related software.
• One year customer service experience.
• Ability to effectively use general office equipment.

Responsibilities

• Provide timely and courteous customer service.
• Process customer transactions accurately and efficiently.
• Assess customer's financial needs and suggest services.
• Maintain daily transactions and balances.
• Follow procedures in compliance with banking regulations.

Skills

Customer service skills

Cash handling

Microsoft Office Suite

Education

High school diploma or equivalent

Job description

First Citizens Bank in Wilmington, Delaware, is seeking a Universal Associate I to provide exceptional customer service and process transactions efficiently. This role involves assessing financial needs and promoting bank products.

Qualified candidates should have at least one year of customer service experience and be adept at using Microsoft Office. Benefits include health insurance, a 401k match, and paid time off.