Customer-Focused Store Associate

The TJX Companies, Inc.; Totowa (NJ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation support

Bereavement leave

401(k) plan

Child care discount

Cell phone discounts

Pet insurance

Legal insurance

Credit union

Referral bonuses

Job summary

Homesense, part of The TJX Companies, Inc., in Totowa, NJ, seeks a team member to deliver a highly satisfying customer experience. You will engage with customers, maintain a clean store, and support merchandising and safety standards across operations.

The role emphasizes customer service, adaptability to busy floor activity, and collaboration with peers to meet business goals. Competitive benefits and opportunities to grow within TJX family are available.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.

Responsibilities

• Models and delivers excellent customer experience.
• Rings customer purchases/returns and handles cash according to procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for sales floor.
• Supports store safety, cleanliness, and loss prevention.

Skills

Customer service

Flexible schedule

Communication

Attention to detail

Multi-tasking

Job description

Homesense, part of The TJX Companies, Inc., in Totowa, NJ, seeks a team member to deliver a highly satisfying customer experience. You will engage with customers, maintain a clean store, and support merchandising and safety standards across operations.

The role emphasizes customer service, adaptability to busy floor activity, and collaboration with peers to meet business goals. Competitive benefits and opportunities to grow within TJX family are available.