Customer-Focused Staff Assistant – Insurance Team

Cook Ins and Fin Svcs Inc; North Carolina; On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Growth potential/Advancement

Bonus based on performance

Job summary

Cook Ins and Fin Svcs Inc. is seeking a Part-time Staff Assistant to join the Kristina Cook - State Farm Agent team in China Grove, NC. You will build strong relationships, assist clients with insurance inquiries, and support daily agency operations.

Ideal candidates are customer-focused, empathetic, and eager for internal growth. The role emphasizes excellent service, teamwork, and a proactive approach to problems.

Qualifications

• Dedicated to customer service is essential.
• Ability to relate to customers and anticipate needs.
• Strong verbal and written communication for customers and team.
• Proactive approach to solving problems and handling inquiries.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about insurance availability and policy changes.
• Educate customers about options using a needs-based process.
• Promote business growth through effective communication and service.

Skills

Dedicated to customer service

Relate to customers

Excellent communication

Proactive problem-solving

Job description

Cook Ins and Fin Svcs Inc. is seeking a Part-time Staff Assistant to join the Kristina Cook - State Farm Agent team in China Grove, NC. You will build strong relationships, assist clients with insurance inquiries, and support daily agency operations.

Ideal candidates are customer-focused, empathetic, and eager for internal growth. The role emphasizes excellent service, teamwork, and a proactive approach to problems.