Account Manager - State Farm Agent Team Member China Grove - NC

Teamcooksf; North Carolina; Sur place; USD 35 000 - 80 000; Plein temps

Avantages offerts par ce poste

Bonus based on performance

Signing bonus

Paid time off

Tuition assistance

Advancement opportunities

Résumé du poste

Cook Ins and Fin Svcs Inc in China Grove, NC is seeking an Account Manager to support Kristina Cook - State Farm Agent. You will grow the agency by building meaningful client relationships and coordinating between customer needs and agency departments.

As a sociable, sales-minded professional, you will promote relevant products and services, deliver prompt, friendly service, and contribute to a thriving team environment with opportunities for advancement.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience managing client relationships is preferred.
• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs and relate to customers.

Responsabilités

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service including inquiries regarding insurance, eligibility, coverages, policy changes, transfers, claims, and billing.
• Promote successful and long-lasting customer relations.

Connaissances

Sales experience

Client relationship management

Customer service mindset

Communication skills

Marketing products/services

Empathy/Customer understanding

Description du poste

Full Time in China Grove - NC

• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Signing bonus
• Tuition assistance

ROLE DESCRIPTION

As an Account Manager - State Farm Agent Team Member for Kristina Cook - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Experience managing client relationships is preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needs
• Able to effectively relate to a customer

BENEFITS

• Paid time off (holidays, your birthday, and personal/sick days)
• Salary plus commission/bonus
• Growth potential/opportunities for advancement within my agency

Compensation $35,000.00 - $80,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.